{"id":14,"date":"2026-06-26T09:12:12","date_gmt":"2026-06-26T09:12:12","guid":{"rendered":"https:\/\/loviano.shop\/?page_id=14"},"modified":"2026-07-25T23:19:37","modified_gmt":"2026-07-25T23:19:37","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9","status":"publish","type":"page","link":"https:\/\/loviano.shop\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7804dd9 e-flex e-con-boxed e-con e-parent\" data-id=\"7804dd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84b5e25 elementor-widget elementor-widget-html\" data-id=\"84b5e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.elementor-element-84b5e25{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a37ba08 elementor-widget elementor-widget-html\" data-id=\"a37ba08\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"html.default\">\n\t\t\t\t\t```html\n<div class=\"loviano-return-policy\" dir=\"ltr\">\n\n  <h1>Refund, Cancellation, and Return Policy<\/h1>\n\n  <p class=\"policy-intro\">\n    Thank you for choosing <strong>Loviano<\/strong>. We are committed to providing\n    high-quality products and services and ensuring customer satisfaction.\n    Please read this policy carefully to understand our refund, cancellation,\n    and return terms and procedures.\n  <\/p>\n\n  <section class=\"policy-section\">\n    <h2><span>1<\/span> Refund Policy<\/h2>\n\n    <p>\n      We offer a money-back guarantee within\n      <strong>2 days from the date the order is received<\/strong>,\n      applicable only to original products that are eligible for return.\n    <\/p>\n\n    <p><strong>To qualify for a refund, the following conditions must be met:<\/strong><\/p>\n\n    <ul>\n      <li>The product must be unused and in its original condition.<\/li>\n      <li>The product must be returned in its original packaging.<\/li>\n      <li>All accessories or complimentary gifts received with the product must be included.<\/li>\n      <li>The order number or proof of purchase must be provided.<\/li>\n      <li>The product must not fall under the non-returnable product category.<\/li>\n    <\/ul>\n\n    <p class=\"policy-note\">\n      We reserve the right to reject any refund request that does not meet\n      the conditions listed above.\n    <\/p>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>2<\/span> Order Cancellation Policy<\/h2>\n\n    <p>\n      Customers may request to cancel an order within\n      <strong>1 day from the date the order was placed<\/strong>,\n      provided that the order has not yet been prepared or shipped.\n    <\/p>\n\n    <p>\n      To request a cancellation, please contact customer service and provide\n      the order number and the required information.\n    <\/p>\n\n    <p>\n      Once an order has been prepared or shipped, cancellation may no longer\n      be possible, and the order will be handled according to the return policy.\n    <\/p>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>3<\/span> Product Return Policy<\/h2>\n\n    <p><strong>To request a product return, please follow these steps:<\/strong><\/p>\n\n    <ol>\n      <li>Contact customer service to begin the return process.<\/li>\n      <li>Provide the order number and the reason for the return.<\/li>\n      <li>Wait for the request to be reviewed and for return instructions and the return address.<\/li>\n      <li>Pack the product securely in its original packaging with all accessories included.<\/li>\n      <li>\n        Ship the product back to us within\n        <strong>1 day from the date the return request is approved<\/strong>.\n      <\/li>\n    <\/ol>\n\n    <p>\n      The customer is responsible for the return shipping costs unless the\n      product received is damaged, defective, or different from the product ordered.\n    <\/p>\n\n    <p class=\"policy-note\">\n      We are not responsible for returned products that are damaged or lost\n      due to improper packaging or shipping.\n    <\/p>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>4<\/span> Service Cancellation<\/h2>\n\n    <p><strong>To cancel a service, please follow these steps:<\/strong><\/p>\n\n    <ol>\n      <li>Contact customer service to begin the cancellation process.<\/li>\n      <li>Provide the relevant account or order information and the reason for cancellation.<\/li>\n      <li>Wait for the instructions required to complete the cancellation.<\/li>\n      <li>Follow the provided instructions to confirm the cancellation request.<\/li>\n    <\/ol>\n\n    <p>\n      Eligibility for a service refund will depend on the stage reached and\n      the amount of work completed before the cancellation request was submitted.\n    <\/p>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>5<\/span> Refund Process<\/h2>\n\n    <p>\n      Once the returned product has been received, we will inspect it and confirm\n      whether it meets the return and refund conditions.\n    <\/p>\n\n    <p>\n      If the refund request is approved, the amount will be refunded using the\n      same payment method used for the original purchase.\n    <\/p>\n\n    <p>\n      The refund will be processed within\n      <strong>2 days from the date of approval<\/strong>.\n      Additional time may be required for the amount to appear in the customer\u2019s\n      account, depending on the bank or payment service provider.\n    <\/p>\n\n    <p>\n      Refunds do not include the original shipping or delivery fees unless the\n      return is due to an error on our part or because the customer received\n      a damaged, defective, or incorrect product.\n    <\/p>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>6<\/span> Non-Returnable Products<\/h2>\n\n    <p><strong>Products cannot be returned or exchanged in the following cases:<\/strong><\/p>\n\n    <ul>\n      <li>Products that have been used or opened.<\/li>\n      <li>Products damaged due to misuse.<\/li>\n      <li>Products returned without their original packaging or accessories.<\/li>\n      <li>Products customized or made according to the customer\u2019s request.<\/li>\n      <li>Discounted or promotional products, unless they have a manufacturing defect.<\/li>\n      <li>Products returned after the specified return period has expired.<\/li>\n    <\/ul>\n  <\/section>\n\n  <section class=\"policy-section\">\n    <h2><span>7<\/span> Contact Information<\/h2>\n\n    <p>\n      For any questions or enquiries regarding our refund, cancellation,\n      and return policy, please contact us through:\n    <\/p>\n\n    <div class=\"loviano-contact-box\">\n\n         <p>\n      <strong>Email:<\/strong>\n      <a href=\"mailto:LOVIANOX@gmail.com\" dir=\"ltr\">\n        LOVIANOX@gmail.com\n      <\/a>\n    <\/p>\n\n      <p>\n        <strong>WhatsApp:<\/strong>\n        <a href=\"https:\/\/wa.me\/971555473050\"\n           target=\"_blank\"\n           rel=\"noopener\">\n          +971 55 547 3050\n        <\/a>\n      <\/p>\n\n      <p>\n        <strong>Website:<\/strong>\n        <a href=\"https:\/\/loviano.shop\"\n           target=\"_blank\"\n           rel=\"noopener\">\n          loviano.shop\n        <\/a>\n      <\/p>\n\n    <\/div>\n  <\/section>\n\n  <div class=\"policy-agreement\">\n    <p>\n      By completing a purchase or subscribing to our services, you confirm that\n      you agree to all the terms and conditions stated in this policy.\n    <\/p>\n\n    <p><strong>Thank you for choosing and trusting Loviano.<\/strong><\/p>\n  <\/div>\n\n<\/div>\n\n<style>\n.loviano-return-policy {\n  max-width: 900px;\n  margin: 40px auto;\n  padding: 35px;\n  background: #ffffff;\n  border: 1px solid #eeeeee;\n  border-radius: 16px;\n  font-family: Arial, sans-serif;\n  color: #333333;\n  line-height: 1.9;\n  text-align: left;\n  box-sizing: border-box;\n}\n\n.loviano-return-policy h1 {\n  margin: 0 0 25px;\n  text-align: center;\n  font-size: 34px;\n  line-height: 1.4;\n  color: #450a0e;\n}\n\n.loviano-return-policy .policy-intro {\n  margin-bottom: 30px;\n  padding: 20px;\n  background: #faf6f6;\n  border-radius: 12px;\n}\n\n.loviano-return-policy .policy-section {\n  margin-top: 30px;\n}\n\n.loviano-return-policy h2 {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  margin: 0 0 15px;\n  font-size: 22px;\n  line-height: 1.5;\n  color: #450a0e;\n}\n\n.loviano-return-policy h2 span {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  min-width: 34px;\n  height: 34px;\n  padding: 0 8px;\n  background: #450a0e;\n  color: #ffffff;\n  border-radius: 50%;\n  font-size: 16px;\n}\n\n.loviano-return-policy p {\n  margin: 0 0 14px;\n}\n\n.loviano-return-policy ul,\n.loviano-return-policy ol {\n  margin: 12px 0 20px 22px;\n  padding-left: 20px;\n}\n\n.loviano-return-policy li {\n  margin-bottom: 8px;\n}\n\n.loviano-return-policy .policy-note {\n  padding: 14px 18px;\n  background: #fff8e8;\n  border-left: 4px solid #d7ad55;\n  border-radius: 8px;\n}\n\n.loviano-return-policy a {\n  color: #450a0e;\n  text-decoration: none;\n  font-weight: 600;\n}\n\n.loviano-return-policy a:hover {\n  text-decoration: underline;\n}\n\n.loviano-contact-box {\n  margin-top: 15px;\n  padding: 20px;\n  background: #faf6f6;\n  border-radius: 12px;\n}\n\n.loviano-contact-box p:last-child {\n  margin-bottom: 0;\n}\n\n.policy-agreement {\n  margin-top: 35px;\n  padding: 20px;\n  text-align: center;\n  background: #450a0e;\n  color: #ffffff;\n  border-radius: 12px;\n}\n\n.policy-agreement p:last-child {\n  margin-bottom: 0;\n}\n\n@media (max-width: 767px) {\n  .loviano-return-policy {\n    margin: 20px 10px;\n    padding: 22px 18px;\n  }\n\n  .loviano-return-policy h1 {\n    font-size: 27px;\n  }\n\n  .loviano-return-policy h2 {\n    font-size: 20px;\n  }\n\n  .loviano-return-policy h2 span {\n    min-width: 30px;\n    height: 30px;\n    font-size: 14px;\n  }\n\n  .loviano-return-policy ul,\n  .loviano-return-policy ol {\n    margin-left: 10px;\n    padding-left: 20px;\n  }\n}\n<\/style>\n```\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>&#8220;`html \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0634\u0643\u0631\u064b\u0627 \u0644\u0627\u062e\u062a\u064a\u0627\u0631\u0643\u0645 Loviano. \u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0648\u062e\u062f\u0645\u0627\u062a \u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0646\u0627. \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0628\u0639\u0646\u0627\u064a\u0629 \u0644\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 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[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":19,"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":586,"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/pages\/14\/revisions\/586"}],"wp:attachment":[{"href":"https:\/\/loviano.shop\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}